Privacy policy

01

Data controller

Matodev is responsible for processing personal data as described in this privacy policy.

02

Purposes and legal bases

Matodev may process personal data for:

• performing an agreement;
• invoicing and processing payments;
• support and customer management;
• answering and following up on contact requests;
• improving services based on a legitimate interest;
• marketing or newsletters when prior consent has been given.

03

Personal data we process

Depending on your contact with Matodev, this may include:

• your name, company name, and contact-person details;
• your email address, telephone number, and address details;
• your bank account number, Dutch Chamber of Commerce number, and VAT number when required for invoicing;
• the content of your contact or support request;
• IP addresses and technical log data processed by the hosting environment for security and troubleshooting;
• additional information required to provide the services.

04

Retention periods

• Personal data is not retained for longer than necessary for the purpose for which it was collected.
• Data subject to a statutory retention period, including tax records, is retained for that period.
• Contact requests are deleted when no further follow-up is required, unless the request becomes part of a customer relationship.

05

Sharing with third parties

Matodev only shares personal data when this is necessary to provide its services or when required by law. Potential recipients include hosting providers, payment processors, administrative service providers, and email services. Appropriate agreements are made with processors where required.

06

Security measures

Matodev takes appropriate technical and organisational measures, including secure connections, access restrictions, backups, updates, and logging. However, no storage or transmission method can guarantee absolute security.

07

Your rights

You may request access to, correction, deletion, restriction, or transfer of your personal data. You may also object to processing or withdraw previously given consent. Send your request to info@matodev.com. Matodev may request additional information to verify your identity.

08

Cookies and technical data

The website only uses essential storage for the language preference and contact-form security. No analytics or marketing cookies are currently active. More information is available in the cookie policy.

09

Questions and complaints

For privacy-related questions, please contact info@matodev.com first. You also have the right to submit a complaint to the Dutch Data Protection Authority.

10

Changes to this policy

Matodev may amend this policy when its services or applicable legislation change. The most recent version is always available on this page. The date above will be updated when a significant change is made.